Practically every email I’ve received in maybe the past year has started with “I hope you are well”. I even had an LLM draft a placeholder email for me and it started with the same thing. This has not always been the case and it’s strange to me that everyone I interact with begins their emails with this line. Frankly, it’s annoying AF.

What gives? Who started this? Why has it become so prevalent? More importantly, how do we stop it?

While I’m at it, if you work in tech / customer support, I urge you to speak with your supervisors to minimize the boiler plate copy paste trash you insert into your emails. People dealing with shit that’s not working as intended or desired do not have the mental or emotional capacity to wade through your platitudinal nonsense. Get to the fucking point.

    • oxjox@lemmy.mlOP
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      7 months ago

      Good idea. I just searched for “hope well” and have found hundreds if not over a thousand messages. Without scrolling all the way back, I found several in 2017 with variations of “hope you’re well”, “hope you’re doing great”, “hope you had a great weekend”. etc.

  • soli@infosec.pub
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    7 months ago

    It has it’s roots in actual letter writing, as in “I hope this letter finds you well”.

    • Lifecoach5000@lemmy.world
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      7 months ago

      I’m so dumb that for years I seriously thought that meant the actual communication makes it to the recipient without any issues.

      • Num10ck@lemmy.world
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        7 months ago

        thats a fair thought, not dumb.

        i’m still confused by Rest In Peace. Do you mean I hope this skeleton/soul doesn’t have anxiety? or that i hope the place the skeleton lays isn’t at war?

    • wuphysics87@lemmy.ml
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      7 months ago

      I always wonder what this means. Does it mean “I hope this letter does a good job finding you, and you can subsequently read it” or does it mean “When this does find you, I hope it recognizes you are having a good day”.

      Stock boiler plate regardless and one of the best ways to convince the recipient you are a twat.

      • soli@infosec.pub
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        7 months ago

        Imagine a time before instant communications, where you have no idea how life has treated the recipient since you last saw them and it might take months for your letter to arrive. It is a sincere hope that they are well and that tradgedy has not befallen them.

        It would be neurotic and unreasonable if your last update on their life was only days or even hours before, but in the days of letters hope is really all you had. It’s just honest.

  • felixthecat@lemmy.whynotdrs.org
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    7 months ago

    When people used to mail letters by post to stay in touch a common opening was “I hope this letter finds you well.”

    It carried over from that.

  • HobbitFoot @thelemmy.club
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    7 months ago

    One thing that I’ve found with junior staff is that they feel a need to be overly nice in their correspondence without realizing the interaction takes time.

    • peg@lemmy.world
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      7 months ago

      I’m decades beyond being junior staff and I’m always nice in my emails. I don’t care how long it takes.

      • toofpic@lemmy.world
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        7 months ago

        I’m 1(one) decade beyond, and I’m super short and direct with a hint of familiarity. It also works, because it feels humble. It is humble, because you can’t hide any second meaning behind “I do this, you do that, okay?”

  • Jimmycakes@lemmy.world
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    7 months ago

    Yeah bro bosses just love it when you go up to them and tell them all the shit you’re not gonna write in emails to customers because a guy on the internet said so. Hope this comment finds you because you are not doing well

  • hperrin@lemmy.world
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    7 months ago

    It’s just a salutation. A pleasantry. It’s a formal way of opening a correspondence. It’s considered polite. You don’t need to put one if you don’t want to, but if your message is terse, it can come across as rude.

    • milicent_bystandr@lemm.ee
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      7 months ago

      I read your original Usenet post in 1995 but, because you never used punctuation back then, I thought you were trying to say,

      I hope you are, well…

      and took it as passive aggressive. Long have I blamed you, internet stranger. Now I must beg your forgiveness and hope, if hope not be lost, that you yourself are, well, well.