Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • Corngood@lemmy.ml
    1·
    7 months ago

    Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help,

    Use -data_field first as decoder option in CLI. Default value was changed from first to auto in latest FFmpeg version. Or modify AVOption of same name in API for this decoder.

    Thanks @Elon for the reply, This is the command we are currently using: ffmpeg.exe -f lavfi -i movie=flvdecoder_input223.flv[out+subcc] -y -map 0:1 ./output_p.srt

    I will be looking to see any updates in the FFmpeg documentation. Can you please elaborate and provide pointers the right decoding options or the right FF command er can use. Thank you!

    ffmpeg.exe -data_field first -f lavfi -i movie=flvdecoder_input223.flv[out+subcc] -y -map 0:1 ./output_p.srt

    Got that’s fucking brutal. This isn’t even asking them to fix a bug, it’s just basic help-desk shit.

    I’m sure Microsoft has some good devs that are a net benefit to the open source projects they use, but this is not one of them.

    • Oliver Lowe@apubtest2.srcbeat.com
      1·
      7 months ago

      I’m sure Microsoft has some good devs that are a net benefit to the open source projects they use, but this is not one of them.

      Found the guy who created the FFMpeg ticket on LinkedIn. Job title: “Principal software engineer at Microsoft”, saying they are “A detailed, analytical Software Engineer with Eighteen years of experience”. 18 years?! Fuck me dead…

    • pleasejustdie@lemmy.worldEnglish
      1·
      7 months ago

      If you’ve ever been forced to use Teams you must already know they scraped the bottom of their talent barrel for the team that works on it… The software is shit, riddled with bugs to the point where at one point I used to only be able to use teams on my browser because the desktop app just decided to never let me access the text chat, and the browser version I would load it would be a white screen and I would have to refresh 3 times for it to load. But at least it worked after those 3 refreshes. And it was exactly 3 refreshes every single time, never 2, never 4, and 5 was right out. It was always without fail 3 refreshes. Whether loading from Firefox, Chrome, or Edge. Fortunately we don’t have too many meetings with people using Teams these days, so I haven’t had to use it in a while, but its easily in my top 5 worst software I’ve been forced to deal with. Maybe Top 3. But its still miles behind Magento. Fuck Magento, just thinking of it right now gets my blood pumping and I refused to work with it ever again about 10 years ago… Fuck Magento. Teams is at least a distant 2nd or 3rd to that. Absolute crap.